MindMeld Networks, LLC

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Support


Context Help

If you lose your way inside our hosting Control Panel, the very first thing you should do is click the Help button, which is present on each and every page. A popup will appear. It includes detailed info about all the operations that you can carry out on that particular page. Each pop-up window shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive collection of instructional videos explaining how to work with our Control Panel. They're shot for those of you who would like to see how things are getting done rather than only reading articles. Thus, anyone can swiftly get to know our Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the solution you searching for, have a glimpse at our extensive Frequently Asked Questions section, which contains questions asked by real persons and offers real solutions. We constantly "revamp" our Frequently Asked Questions section with new questions & answers so as to embrace all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions section either, you can contact our fantastic team of client support engineers available 24-7 and eager to help you with any question. Each support ticket you send will be answered within 60 minutes (the average trouble ticket response time being about twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com